Organizations are facing heavy and unprecedented demands and how they will be reconfigured going forward is still a work in progress and will be for some time. But what is already glaringly evident is that agility and the required focus on transformation will become hallmarks of the most successful organizations, and increasingly a prerequisite for survival.
A dedicated Transformation Management Office (TMO) - distinct from a more conventional Project Management or Strategy Delivery Office - can be a critical tactic in transformation and provide a competitive edge.
The work of a TMO is challenging and will require a high-performing team that can communicate, collaborate, challenge traditional ideas, and deal well with ambiguity, steep learning curves, “impossible” deadlines, and setbacks. It is not easy nor a quick fix, but it is an investment in the future. A dedicated TMO with a laser-focused transformation team empowered with the right leader, approach, and support, will successfully transform the organization, delivering a quicker and more robust return on investment while improving both employee experience and customer satisfaction.